September Charm Flowers, located in Burlington, Ontario on the corner of Appleby Line and Dundas Street, is a local florist and artisan shop.
Owner Katherine came to us in early 2017 with a dream to open a brick and mortar shop. Since opening her doors, business is blooming and September Charm Flowers was nominated for the Gold Reader’s choice award only after a few months in business.
She’s had so much business growth over the past few years that she started to get overwhelmed with custom orders funneling in from all types of places: Instagram, Facebook, Phone Calls, Emails, and Store Drop-ins. She found herself wanting to tighten the reins in order to keep up with clients demands.
Streamline Orders Into One Platform: Shopify
In order to combat this issue, we proposed an eCommerce site to funnel all of her traffic through. Customers now choose their product, insert pickup or delivery details, and smoothly proceed through the payment process allowing her to complete bypass time consuming ordering steps.
All information is organized clearly in the backend where she can use her tablet with the Shopify app to fulfill orders, contact customers, and manage payments.
Instagram and Facebook integration allows Katherine to connect her products to her social media posts so the audience can be directed to her new website rather than filling up her social media inbox.